Depot Updates on WhatsApp & SMS
Keep shipping lines, drivers, and depot teams informed in real time. Gate notifications, tap-to-approve repair estimations, stock digests, and OTP — delivered instantly via WhatsApp Business API with SMS fallback.
Every Notification Your Depot Needs
From gate events to daily reports, DepotLite delivers the right information to the right person at the right time.
Gate-In/Out Notifications
Instantly notify shipping lines when their containers arrive or depart. Include container number, condition, damage summary, and timestamp.
Tap-to-Approve Requests
Send repair estimations to liner contacts with interactive approve/reject buttons. No login required — one tap from WhatsApp.
Daily Stock Summaries
Automated daily digest showing container counts by status, grade, and size for each shipping line. Delivered every morning.
Gate Pass Delivery
Send digital gate passes directly to driver WhatsApp numbers for smooth gate-out processing and verification.
OTP Verification
SMS-based one-time passwords for user registration, password reset, and secure actions like bulk approvals.
Repair Status Updates
Notify liners when repairs are completed, containers move to quality check, or are ready for release.
How Messages Flow
DepotLite uses enterprise cloud infrastructure for reliable, asynchronous message delivery. Events trigger messages that are queued, templated, and delivered via the WhatsApp Business API.
WhatsApp Business API
Primary delivery channel using pre-approved message templates. Supports rich media (images, documents), interactive buttons (approve/reject), and list messages. Delivery receipts tracked for every message.
SMS Fallback
Automatic fallback to SMS when WhatsApp delivery fails or the recipient does not have WhatsApp. Used as the primary channel for OTP verification and time-sensitive alerts.
What Your Liners See
Real notification templates used in production DepotLite deployments. Each message is configurable per depot and per liner.
*Gate-In Notification* Container: MSCU1234567 Liner: Mediterranean Shipping Depot: Chennai CFS Date: 24 Mar 2026, 09:30 IST Condition: DAMAGED Size/Type: 40HC / Steel Dry Damage Summary: - Front panel: Dent (Major) - Left side: Corrosion (Minor) - Floor: Hole (Major) Survey photos attached. Estimation will follow.
*Repair Estimation - Approval Required* Container: MSCU1234567 Liner: Mediterranean Shipping Depot: Chennai CFS Estimation #EST-2026-0847 Items: 5 repair components Labour: 12 hours Material: INR 8,500 *Total: INR 18,200* (CGST: INR 1,638 + SGST: INR 1,638) [APPROVE] [REJECT] [VIEW DETAILS]
*Daily Stock Summary - MSC* Date: 24 Mar 2026 Total Containers: 247 By Status: Available: 142 Under Repair: 58 Pending Survey: 23 Pending Approval: 18 Gate-Out Ready: 6 By Size: 20ft: 89 | 40ft: 104 | 40HC: 54 Grade A: 96 | Grade B: 31 | Grade C: 15 Avg. Turnaround: 8.2 days
Built for Reliability
Every message matters in depot operations. DepotLite ensures delivery with queuing, retries, and comprehensive tracking.
Message Queuing
Enterprise message queuing ensures no message is lost, even during high gate traffic. Messages are queued and processed in order.
Template Management
Pre-approved WhatsApp templates for each notification type. Multi-language support with dynamic variable injection.
Contact Routing
Notifications routed to the right contact per liner. Support for multiple contacts per liner with role-based preferences.
Scheduled Delivery
Stock digests and summary reports delivered at configurable times. Respect business hours per liner timezone.
Delivery Tracking
Track sent, delivered, read, and failed statuses for every message. Automatic retry on transient failures.
SMS Fallback
Automatic channel fallback when WhatsApp is unavailable. OTP always delivered via SMS for maximum compatibility.
Keep Everyone in the Loop
WhatsApp and SMS notifications that keep shipping lines engaged and depot operations transparent. Set up once, deliver automatically.