Plans That Scale With Your Depot Operations

We do not offer a free trial. Instead, we provide a comprehensive live demo tailored to your depot's workflows, followed by a guided onboarding process to ensure you are fully set up before go-live.

Pricing is not a fixed monthly rate — it is calculated based on a combination of factors specific to your depot: monthly container volume, number of users, number of depot locations, features enabled, and any custom integrations required. This ensures you pay for what your depot actually needs, without overpaying for unused capacity.

A depot refers to a single physical location — a yard, CFS, or container facility at a specific address. If your business operates multiple yards across different ports or cities, each location counts as one depot. For example, the Starter plan supports one physical yard, Professional supports up to 3 separate locations, and Enterprise supports unlimited locations — ideal for large depot groups or shipping lines managing depots across multiple ports.

All DepotLite plans are deployed under a minimum 1-year contract. Pricing is agreed upfront and paid annually in advance. At the end of the contract period, the subscription auto-renews for the next year upon receipt of the agreed prepayment.

Every new customer receives a full onboarding at no additional cost. This covers data migration from your legacy system — including all historical data and active records — platform setup, workflow configuration, tariff master setup, and user training. The entire process typically takes 2 weeks from contract signing to go-live.

Yes. Data migration is included at no extra cost as part of our standard onboarding. We migrate both historical data and active records from legacy systems, spreadsheets, or other depot management software. Our team handles the migration end-to-end within the 2-week onboarding window.

Email Support is available on the Starter plan with a response time of within 4 hours during business hours. Priority Support, available on Professional and Enterprise plans, includes a dedicated direct phone number with a guaranteed response time of within 1 hour.

Yes. DepotLite supports multi-currency invoicing including INR, USD, EUR, GBP, SGD, AED, MYR, and AUD. This makes it suitable for depot operators and shipping lines working across different regions. Contact us to confirm support for a specific currency if not listed.

WhatsApp and SMS notifications are available on the Enterprise plan. A message volume limit is agreed and included in your contract — there are no surprise per-message charges above what is contractually defined. If you require higher volumes, this can be negotiated at renewal.

Yes, you can upgrade your plan at any time during the contract period. New features are available immediately and billing is adjusted from the upgrade date. Downgrades are available at the time of contract renewal.

We accept bank transfers and wire payments. Enterprise clients can also pay via purchase order. Contact our sales team for details on invoicing and payment terms.

Security is our top priority. DepotLite is hosted on Microsoft Azure with enterprise-grade encryption at rest and in transit. We maintain SOC 2 compliance practices, regular security audits, and offer dedicated private cloud deployment for Enterprise clients.